Are you interested in pursuing a career in the contact centre and customer service industry? Are you a strong communicator with good interpersonal skills? Apply now for a place on the new Contact Centre and Customer Service Skills Course. Students will develop excellent customer service skills and learn all the technical skills required to work in a contact centre. Graduates of this programme will have the skill set required to gain employment in many sectors and fulfil the role of a call centre advisor, customer support executive, control room operator and telephonist.